CompTIA A+

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CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.

  • The only credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment
  • Trusted by employers around the world to identify the go-to person in end point management & technical support roles
  • Regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace

The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1001) and Core 2 (220-1002) covering the following new content:

  • Demonstrate baseline security skills for IT support professionals
  • Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
  • Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
  • Support basic IT infrastructure and networking
  • Configure and support PC, mobile and IoT device hardware
  • Implement basic data backup and recovery methods and apply data storage and management best practices

Required exam Core 1

Number of questions Maximum of 90

Types of questions Multiple choice and performance-based

Length of test 90 minutes

Passing score 675 (on a scale of 100–900)

Required exam Core 2

Number of questions Maximum of 90

Types of questions Multiple choice and performance-based

Length of test 90 minutes

Passing score 700 (on a scale of 100–900)


You can begin building a career that promises better pay and benefits than you may have now with CompTIA A+. It’s a fantastic way to get into an IT career and grow. Here’s why.

  1. CompTIA A+ is the Key to Your IT Career

    Being CompTIA A+ certified means that you understand the cutting-edge fundamentals of computer hardware and software. You’ll learn how to troubleshoot a wide range of devices, from computers to smartphones. CompTIA A+ is the best starting point for any career in IT – it can help you get your first job in IT, and set you on a path to IT success.

  2. CompTIA A+ Allows You to Go Anywhere

    There’s no limitation to what you can do with CompTIA A+. Since the certification does not focus on vendor-specific hardware and software, it enables you to focus on building your foundation of tech knowledge and to become familiar with the technology vocabulary you need on your career path, no matter which direction you take. The paths toward in-demand areas such as computer networking and cybersecurity in any vendor environment are wide open with CompTIA A+. Plus, A+ holds ISO/ANSI accreditation status, which means that your certification is trusted by employers worldwide.

  3. CompTIA A+ Allows You to Work From Anywhere

    Many jobs in IT today do not require employees to work at an office or another specific location anymore. With CompTIA A+, you can get access to careers that enable you to work from any location, no matter if that is an employer’s office or your home.

  4. CompTIA A+ Can Open the Door to Better Pay

    Jobs in IT are among the best paying in our time, and there are plenty available, with new ones being created every day. While landing a job depends on many factors, CompTIA A+ is a powerful and respected credential that employers trust and can get you hired for your first job in IT. Staying on your path, collecting experience, additional certifications and education, will give you the opportunity to thrive in your career and achieve your income goals.

  5. CompTIA A+ Leads the Way to a Better Work–Life Balance

    Getting into IT with CompTIA A+ puts you in charge of your work–life balance. Moving from a stressful, physically demanding or unsatisfying career into IT could give your life new meaning. Many careers in IT come with manageable stress levels, a sense of accomplishment, ways to improve your mental and physical health and opportunities for promotion. Not to mention you’ll still have enough time for meaningful relationships with friends and family.

  6. CompTIA A+ Is Built by IT Industry Experts

    The CompTIA A+ certification is built and continuously updated by a group of IT industry experts in various industries and professions. When you get CompTIA A+ certified, you know that your knowledge matches the expectations actual employers are setting for their IT staff today. It means that those who live and breathe IT at the pulse of change every day are confident that you have the expertise to get the job done.

  7. CompTIA A+ Is Held By More Than 1 Million People

    When you earn your CompTIA A+ certification, you join more than 1 million other IT professionals who have built their IT career on this certification.

  8. CompTIA A+ Is an Achievement

    Passing your CompTIA A+ exams requires, in most cases, learning and training effort. Depending on what you already know, depending on how familiar you are with computer hardware and computer software, and depending on how easily you can acquire new knowledge, it may take days or weeks to get ready for the two exams that lead to a CompTIA A+ certification. Yet, when you earn your certification, you’ll not only have a powerful professional credential, but also an award of achievement and completion that you can showcase with pride.

  9. CompTIA A+ Shows That You Are Serious About Your Career

    Once you are A+ certified, CompTIA makes it easy for you to renew your certification and update your knowledge with recertification and training options. Staying on this path is evidence of your commitment to your career and your diligence to keep up with the newest developments in the IT industry.

  10. CompTIA A+ Makes You Part of a Community

    CompTIA A+ certification holders have formed a strong community you can learn from, interact with, ask for advice from and give back to. Find your peers in social networks – such as Facebook, LinkedIn and Reddit – or in person with CompTIA’s IT professional association, AITP, which you can join on a national and local level to grow your career.

Recommended Experience: No prior experience necessary.

What skills will you learn?


Identifying, using, and connecting hardware components and devices.

Operating Systems

Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS.

Software Troubleshooting

Troubleshoot PC and mobile device issues including application security support.


Explain types of networks and connections including TCP/IP, WIFI and SOHO.

Hardware & Network Troubleshooting

Troubleshoot device and network issues.


Identify and protect against security vulnerabilities for devices and their network connections.

Mobile devices

Install & configure laptops and other mobile devices.

Virualisation & Cloud Computing

Compare & contrast cloud computing concepts &set up client-side virtualization.

Operational Procedures

Follow best practices for safety, environmental impacts, and communication and professionalism.

Jobs that use CompTIA A+

  • Service Desk Analyst
  • End User Computing Technician
  • Data Support Technician
  • Field Service Technician
  • Help Desk Tech
  • Help Desk Technician
  • Desktop Support Administrator
  • Associate Network Engineer
  • Technical Support Specialist
  • System Support Specialist

Companies that trust CompTIA A+